Getting Started

Microsoft Teams is already installed on all BYU computers. If you're using a BYU computer, simply open the app and sign in with your BYU credentials.

If you're trying to access Teams on a personal device, follow the instructions below to download and install the app.

Microsoft Teams is becoming the primary communication platform for staff. Having it on your personal device ensures you receive timely updates about schedules, procedures, and other important department information.

To access Teams, you can either download the app or access it online. Both options require your university email address to sign in.

To Download:

1. Go to Microsoft.
2. Select "Download Now".
3. Select "Get the Teams Mobile App".
4. Once the app has been installed to your device, log in with your university email address.

To Access Online:

1. Go to Microsoft.
2. Select "Sign In".
3. Log in with your university email address.

To access Teams, you can either download the app or access it online. Both options require your university email address to sign in.

To Download:

1. Go to Microsoft.
2. Select "Download Now".
3. Select "Download Microsoft Teams for Windows".
4. Once the app has been installed to your device, log in with your university email address.

To Access Online:

1. Go to Microsoft.
2. Select "Sign In".
3. Log in with your university email address.

Setting up notifications helps you to stay connected to all important announcements or changes made in the different Teams chats.

• It is expected that you enable notifications for "chats and calls" to ensure you receive all the critical information as some communication can be very time sensitive or urgent.
  
• Manage your notifications from Microsoft teams rather than the device settings to ensure that it is set up properly
  
• Make sure to turn on notifications for all channels as well since they will not automatically be on. For instructions on how do so please see the "Teams and Channels" page
  
• When setting up notifications you can also set your quiet hours on a mobile device allowing you to mute non urgent notifications outside of your scheduled business hours.

Once you have set up the notifications on one device it will apply to your account, changing your preference on any device your account is logged into. However, setting up quiet hours on a mobile device only affects that device.

Mobile Instructions

• First, click the icon in the top left corner with your initials
  
• Then you will select the notifications tab
  
• From here you will be able to customize your notifications to your needs (the expected setting for enabling the best communication for work is "Chats and Calls")
  
• The first section will be what type of activity on the app you want to be notified about
  
• The second section will allow you to change your notifications for meeting start times and meeting chats
  

• To set quiet hours, select "block during quiet hours", then you may choose which hours and days you would like to not receive notifications

  • Be aware that setting quiet hours means you will not receive push or sound notifications during those times. You can still enter the app and see what notifications you may have missed.

If you have an IOS (Apple) device and are not receiving notifications even after following these steps. You may have additional settings such as Do Not Disturb or a Focus mode that is prohibiting the notifications. Attached below is a guide on how to fix those issues.

iOS Notifications Guide

Desktop Instructions

1. In the top right hand corner next to your profile icon select Settings and more "..." then Settings 
2. Go to Notifications and activity 
3. In General, customize sounds and change when you want notifications to display. Your options include:

• Mute all notifications (except for calls and meetings): it is expected that this setting remain "off" so that you are able to receive all communication. Available on Windows only.
• Play sounds with notifications: Every notification will include a system sound to alert you.
• Play sounds with urgent and priority contact notifications: Differentiate messages market Urgent and notifications from priority contacts.
• Play sound with incoming calls, requests to join, and meeting start notifications: Only incoming calls, requests to join meetings, and meeting start notifications will include a system sound to alert you.
• Show message and content previews in notifications: A short preview of the message or content will be included in the notification.
• Show notifications during calls and meetings: Notifications will be shown even if you're in a call or meeting.

If you have further questions as to what each notification setting means, this Microsoft support page has a lot of detail. Manage notifications in Microsoft Teams - Microsoft Support