Requesting a Refund

Select the "Select a refund reason" menu, and choose the option on the list that most accurately describes the reason for the refund

If the whole order needs to be refunded, tap the slider next to “Entire Order” to select all items. If only some of the items need to be refunded, you can select them individually from the list below “Entire Order”.

Finally, tap “Request Refund” to complete the refund request. This refund request will then be submitted to a manager. It may take several days for the refund to be processed and the money to be back in their bank account.