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Dining Services Employees
Dining Policies and Procedures

Eatec SOPs

Employees should use this page for training on Eatec SaaS, our new web-based version of Eatec that went live October 2024.

Once you have completed your trainings, email dininghelpdesk@byu.edu to request access to Eatec.

Each person requesting access to Eatec needs to complete training. Please review the information under "Introduction" and any required training under the functions that you need to receive access to.

    Types of Materials for Each Function

    • Where available, please make sure to review the SOP document. This outlines the responsibilities of employees for business processes under this function, and provides a thorough user guide with step-by-step instructions and key terms.

    • Watch through this demonstration to learn how to use the function in Eatec SaaS. If there is an SOP Document, you can bring that up as well so you can follow along during the demonstration.

      Some functions have lots of video walkthroughs. Use your best judgement to watch the videos that cover aspects of the function applicable to how you need to use Eatec.

    • Some functions have additional information for training purposes. These may include:

      • Training Guide (Optional): This is the outline that Project Phoenix employees and superusers use to train new users on this function.
      • Cheat Sheet (Optional): These are one-page summaries of the Walkthrough and SOP and are meant to be printed and kept in your area.
      • Training Video Recordings (Optional): We will post recordings of the Functional Demo Meetings here after they occur. If you were invited to the meeting on Outlook, you can also access the recording directly via Microsoft Teams.

    Training and SOP Information By Function

    Please complete all required items under "Introduction" and any functions that you do in Eatec.
    Eatec Test

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