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Policies and Procedures

Cell Phones Policy

Policy

1. Personal Cell Phone Use
In today's day and age, it is reasonable for managers to expect employees to use their personal cell phones for work-related phone calls, texting, and to report time worked using the Workday app. Any additional expense an employee incurs for these communications or accessories for these devices will be reimbursed.

Dining Services recognizes that cell phones are a convenient way to use other work applications, including Microsoft Outlook, Microsoft Teams, RingCentral, and Eatec. Employees without a department cell phone may use their personal mobile devices for these additional work functions. However, the use of a personal mobile device for these purposes is entirely voluntary.

2. BYU Cell Phone Plan

All full-time employees are eligible to participate in BYU’s corporate cell phone plan. Family members or friends can be added to the account as well, with the person directly associated with BYU acting as the plan manager. For more information, see cellphone.byu.edu.

3. Department Phone Plan
BYU Dining Services offers department-funded cell phone plans to specific full-time employees for specific business purposes.

a. Eligibility
Employees in the following categories are automatically eligible for the department phone plan for business continuity reasons:

  • Managing Director
  • Managing Director’s direct reports
  • Department and support group managers
  • Full-time employees in the Dining Technology Group

Directors may request department phone plans for additional employees when a specific business need exists. These requests require the approval of the managing director. The Dining Administration Support Manager keeps a list of these additional employees, whose continuing eligibility for the department plan is reviewed every two years.

b. Phone Purchases
The purchase cost for an eligible employee's initial device and authorized replacement devices are paid by Dining Services monthly over the next two years of the employee's contract. The employee's upline director sets the frequency of device replacement (not more frequently than once every two years). Any additional device purchases are paid by the employee unless the purchase is authorized through a Technology Purchase Authorization (see Purchasing Policy). All purchases are coordinated by the Dining Administration Support Manager.

Employees with a department phone plan prior to May 1, 2024 who are no longer eligible for the plan under this policy may continue with department plans through the end of 2024.

Dining Services no longer offers the cell phone reimbursement option. Employees previously using the cell phone reimbursement option may continue being reimbursed for personal cell phone service through the end of 2024.

Additional Information

Revision History

  • 10/7/2024 - Policy updated with the following changes:
    • Statement that it is acceptable for Dining Services to expect employees to use the Workday app on a personal cell phone.
    • Added Eatec and Microsoft Teams to the list of applications that employees may use on a personal device if desired.
    • Added new section on Department Phone Plan purchases ("Phone Purchases").
  • 5/15/2024 - New policy approved by the Dining Executive Team.

Standard Operating Procedures