Frequently Asked Questions

Q: How does my meal plan work?
A: A meal plan allows you to pay a predetermined amount to purchase food at BYU Dining locations on campus. The details of the plan chosen are stored on a computer system and then allow you, via your BYU ID card, to access a wide variety of food choices. Although it is not required to have a meal plan to purchase food on campus, a meal plan provides you a variety of options and benefits that best fit your needs.

Q: What are the advantages of having a meal plan?
A: A few of the advantages of having a meal plan include tax free meals, convenience, discounts, and online computer tracking through myBYU. If you are short of cash, you can enjoy using your meal plan to grab groceries or an enjoyable meal at one of our dining locations.

Q: Where can my meal plan be used?
A: Your meal plan may be used at The Commons at the Cannon Center, the Cougareat Food Court, the Skyroom, Legends Grille, Jamba Juice, The Blue Line Deli & Market , the Museum of Art Café, Vending Machines, all four BYU Creamery operations including the Creamery on Ninth East (CONE), BYU Catering, and BYU Food to Go. The dining dollars portions of meal plans can be used at all of these locations. The meal pass portion included in some of the meal plans are only valid for use at the Commons at the Cannon Center.

Q: Why can't I use my meal plan at the BYU Store, Twilight Zone, or The Pendulum Court Café?
A: These entities are not part of BYU Dining Services , and their products do not qualify for a meal plan purchase.

Q: Can I use my meal plan at any of the BYU Concessions or Campus Floral?
A: No.

Q: Can I transfer my meal plan money to my Cougar Cash?
A:No. Your meal plan is a contractual agreement with Dining Services that meets certain Utah state regulations. Therefore, it cannot be transferred to Cougar Cash funds. The meal plan would no longer meet state maximum balance regulations, and the meal plan would no longer be tax exempt.

Q: What if I need more dining dollars?
A: Additional $55 blocks of dining dollars may be purchased for $50 via My Dining Account.

Q: What happens to unused dining dollars?
A: Any unused balance of dining dollars is forfeited at the end of the agreement period. However, if you purchase a qualifying meal plan the next period, these dining dollars will rollover and be added to the new meal plan. We do hold balances for deferment (mission, leave, etc) and for those leaving school during the Spring and Summer terms. Cannon Block of Meals and EZ Dining do not allow for rollover.

Q: Why is a meal plan required for Helaman Halls?
A: Helaman Halls does not have cooking facilities. To encourage proper nutrition, the University has mandated that residents need a robust meal plan to help them meet their nutritional needs.

Q: Is the pricing competitive at the Creameries?
A: Yes! We use Associated Foods pricing (like many local grocery stores) and feel our prices are very competitive. Check our weekly specials ad at Creamery Specials

Q: What if I have a special diet?
A: Please contact BYU dietitians at nutritional_needs@byu.edu. They will be able to answer any questions you may have.

Q: What is the difference between the Dining Dollars meal plan and dining dollars mentioned in other meal plans?
A: Dining Dollars is both the name of a meal plan (one that gives the student $500 a semester) and the name of money allotments that can be spent at any Dining Services locations except Campus Floral and Concessions. Some meal plans are made up completely of this dining dollar currency (Dining Dollars, Dining Dollars Blue, Eating Essentials, Dining Plus, EZ Dining). Other meal plans have meal passes, with a portion of dining dollars (Open Door 7, Basic) where meals can only be used at the Commons at the Cannon Center. Dining dollars can be spent at any Dining Services locations except Campus Floral and Concessions.

Q: Can I purchase a meal plan after the semester has begun?
A: Meal plans can be purchased at any time throughout the semester and will be prorated accordingly. With the EZ Dining meal plans, you are charged the monthly amount on the first of each month until the end of your contract.

Q: Which meal plans are most popular for students living in Heritage Halls?
A: Dining Dollars is by far the most popular to give students flexibility in purchasing groceries from the Creamery on Ninth and meals at a variety of locations on campus. Eating Essentials is our newest meal plan, ideal to fit the lifestyles of students living off-campus and in Heritage Halls.

Q: Which meal plans are most popular for students living in Helaman Halls?
A: Dining Plus and Open Door 7 are the most popular meal plans that Helaman students can purchase.

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