Frequently Asked Questions

Q: Why can't I transfer my meal plan money to my Cougar Cash?
A: Your meal plan is a contractual agreement with Dining Services that meets certain Utah state regulations. If you were able to transfer portions of your meal plan balance to your Cougar Cash the meal plan would no longer meet state maximum balance regulations, and the meal plan would no longer be tax exempt.

Q: What if I need more Dining Dollars?
A: Additional $55 blocks of Dining Dollars may be purchased for $50 via My Dining Account. Excludes EZ Dining.

Q: How does my meal plan work?
A: A meal plan allows you to pay a predetermined amount to purchase food at BYU Dining locations on campus. The details of the plan chosen are stored on a computer system and then allow you, via your BYU ID card, to access a wide variety of food choices. Although it is not required to have a meal plan to purchase food on campus, a meal plan provides you a variety of options and benefits that best fit your needs.

Q: What are the advantages of having a meal plan?
A: A few of the advantages of having a meal plan include tax free meals, convenience, discounts, and online computer tracking through myBYU. If you are short of cash, you can enjoy using your meal plan to order a late-night pizza from Legends Grille or an enjoyable meal at one of our dining locations.

Q: Where can my meal plan be used?
A: Your meal plan may be used at The Commons at the Cannon Center, Jamba Juice, the Skyroom, The Blue Line Deli & Market, Legends Grille, the Museum of Art Café, the Cougareat Food Court, Vending Machines, or the BYU Creamery operations including the Creamery on Ninth East (CONE).

Q: Why can't I use my meal plan at the BYU Store, Twilight Zone, or The Wall?
A: The BYU Store and Twilight Zone are not part of BYU Dining Services, and their products do not qualify for a meal plan purchase.

Q: Why can't I use my meal plan at The Pendulum Court Café?
A: The Pendulum Court Café is a lab run by dietetics students and is not part of BYU Dining Services.

Q: Can I use my meal plan at any of the BYU Concessions or Campus Floral?
A: No.

Q: Why is a meal plan required for Helaman Halls?
A: Helaman Halls does not have cooking facilities. To encourage proper nutrition, the University has mandated that residents need a robust meal plan to help them meet their nutritional needs.

Q: Is the pricing competitive at the Creameries?
A: Yes! We use Associated Foods pricing (like many local grocery stores) and feel our prices are very competitive. Check our weekly specials ad at

Q: What if I have a special diet?
A: Please contact BYU dietitians at They will be able to answer any questions you may have.


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